Recent Posts

N. Charleston Fire

3/24/2017 (Permalink)

Last night we had a fire in N. Charleston, http://www.live5news.com/story/34986601/emergency-crews-extinguish-mobile-home-fire-in-n-charleston . We are posting some tips from the American Red Cross.  We want our community to stay safe. You never know when a loss can happen, so it’s best to always have a plan. If you have any questions please call 843-884-2258

 

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Learn what else to do to keep your loved ones safe!

Top Tips for Fire Safety

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Resources:

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire

 

Got Allergies?

3/10/2017 (Permalink)

Us allergy suffers know this time of year is very hard in our area. We wanted to share, we clean duct work, and fog the system to kill mold spores. I also found some interesting information to share:

"Aspergillus is a fairly allergenic mold that is commonly found on foods and in home air conditioning systems. Cladosporium is typically a black or green "pepper like" substance that grows on the back of toilets, painted surfaces and fiberglass air ducts. While this mold is nontoxic to humans, it can trigger common allergy symptoms, such as red and watery eyes, rashes and a sore throat."

If you see anything that looks like this, give us a call. We can come take a look and treat the duct work or anything else to get this under control. 

Resources taking from:

http://www.hgtv.com/remodel/interior-remodel/common-types-of-mold-in-homes

Thunderstorms

2/27/2017 (Permalink)

As we sit here looking at our yellow, pollen covered cars. We remember it’s almost springtime. Our area gets warm fast and thunderstorm’s are something to watch for, here are some tips, to prepare:


. To prepare for a thunderstorm, you should do the following:



  • To begin preparing, you should build an emergency kit and make a family communications plan.

  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.

  • Postpone outdoor activities.

  • Secure outdoor objects that could blow away or cause damage.

  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.

  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

  • Unplug any electronic equipment well before the storm arrives.


Resources are taking from: 


https://www.ready.gov/thunderstorms-lightning


 


Click drop down menu under Before Thunderstorm and Lighting


 


As always if you need us call us, 24/7 843-884-2258

As spring approaches

2/9/2017 (Permalink)

As spring approaches, keep in mind those April showers. Moisture control is the best way to prevent mold. Below are some tips to keep in mind:

MOLD PREVENTION TIPS

  • Keep humidity levels as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Add mold inhibitors to paints before painting.
  • Clean bathrooms with mold-killing products.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.
  • To learn more about preventing mold in your home, see the Environmental Protection Agency's publication A Brief Guide to Mold, Moisture, and Your Home at http://www.epa.gov/mold/moldguide.html.

You Can Control Mold

Inside your home you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

 

If you need any help or even just want to ask a questions, call us at 843-884-2258

Resources from : https://www.cdc.gov/mold/dampness_facts.htm

Fire Safety Tip Reminders

1/30/2017 (Permalink)

We were watching the news the other day of this tragic house fire in Downtown Charleston.

 

http://www.live5news.com/clip/11820552/raw-video-crews-respond-to-house-fire-in-downtown-charleston

 

It made us want to remind everyone to take care of your own homes, Make sure to check your smoke alarms and follow these safety tips in the event of a fire:

 

Top Tips for Fire Safety

  1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  2. Test smoke alarms every month. If they’re not working, change the batteries.
  3. Talk with all family members about a fire escape plan and practice the plan twice a year.
  4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

If you should ever experience such a tragic event. We are there for you, day or night!

 

Resources taken from: http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire

 

 And: http://www.nfpa.org/public-education/resources/safety-tip-sheets

Frozen Pipes

1/30/2017 (Permalink)

February is extreme cold month.  In the south we usually don’t have to worry. But, we have seen freezing pipes in the past. So, we have some types to follow:


Preventing Frozen Pipes


Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:



  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.


  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.


  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.


  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.


 


If by some chance you have frozen pipes and need any advice call us, we are available 24 hours a day, 7 days a week 843-884-2258


 


Resources taken from: http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes

Emergency Water Damage Tips

6/16/2016 (Permalink)

We pride ourselves in educating our customers, on best practices for water damages.. Here are some emergency water damage tips from SERVPRO of Downtown Charleston/Mt. Pleasant.

  • Shut off the water source if possible
  • Remove excess water by mopping
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs
  • Hang fus and leather goods separately at room temperature.
  • Remove oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and leep ut of areas where ceiling are sagging from retained water.
  • Do not leave books, magazins or other colored items on wet carpeting.

These tips are for clean water situations only.

If you need any assistance or have any questions please don't hesitate to call SERVPRO of Downtown Charleston/Mt. Pleasant at 843.577.2470

IICRC Certified

6/13/2016 (Permalink)

SERVPRO of Downtown Charleston/Mt Pleasant is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.


IICRC Certified Firms must


• Present accurate information to consumers and conduct business with honesty and integrity.


• Require a technician on all jobs who has been formally trained and passed all required tests.


• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.


• Maintain liability insurance to protect all parties in the event of an accident.


• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.


The IICRC Develops The Standards For The Restoration Industry


The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.


Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.


About SERVPRO of Downtown Charleston/Mt Pleasant


SERVPRO of Downtown Charleston/Mt Pleasant specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Charleston/Mt Pleasant Commercial Property After A Water Damage Event

6/7/2016 (Permalink)

Commercial  Restoring Your Charleston/Mt Pleasant Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Charleston/Mt Pleasant commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Downtown Charleston/Mt Pleasant

SERVPRO of Downtown Charlestn/Mt Pleasant specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Charleston/Mt Pleasant Smoke and Soot Cleanup

6/7/2016 (Permalink)

Fire Damage Charleston/Mt Pleasant Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Downtown Charleston/Mt Pleasant will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 843.577.2470 or 843.884.9096