What our Customers say...

Testimonials

We have been working with Ms. Bush and her husband during hurricane Matthew, in which she has not been successful with her insurance claim. We are diligently working to get her claim finished. Ms. Bush states "You and Kevin have been incredibly patient and understanding with us"

SERVPRO of Downtown Charleston/Mt Pleasant | Facebook

Great company! Flexible and very accommodating. I would recommend them for any restoration services.

 

SERVPRO of Downtown Charleston/Mt Pleasant | Facebook

SERVPRO are life savers! We use them exclusively for carpet cleaning with our rental properties and the service is wonderful! It's always easy to call or email for an appointment and we appreciate them making our company a priority even on short notice!

 

SERVPRO of Downtown Charleston/Mt Pleasant | Facebook

Sent in request for SERVPRO's services at the last minute and Kevin and his team of professionals not only arrived when they said they would but exceeded my expectations in completing the job at hand.

Professionalism, effective communication and great service ..... thanks Kevin

 

Thank you Kevin for coming so quickly to help me clean my carpets in the house I'm renting! I had a very small window to work with and your response time, as well as, the crew that came (thanks to Jeff!)- I cant quit staring at how clean my carpets are!!! Thank you very much

Valerie, Travis and the whole staff were awesome during my entire process. I highly recommend them to anyone in need of water damage needs. Very professional and kind.

SERVPRO crews did an amazing job on one of our units. They saved carpet, we once thought needed replaced. Thank you

SERVPRO of Downtown Charleston/Mt. Pleasant, did an outstanding job on the carpets of one of my units. 

Kevin and his Team did an excellent job in responding to my water damage. It was the holidays and I was out of town on vacation. My neighbor checked on my house and noticed the ceiling about to come down and water all in my den. They called SERPVRO and they were there within thirty minutes. Everything was taken care of before I returned from vacation.

I would highly recommend SERVPRO of Downtown Charleston/Mt Pleasant to handle my disaster needs.

It was a Saturday, and the pipes in one of the buildings we manage burst due to a hard freeze the night before. We immediately called SERVPRO of Downtown Charleston/Mt Pleasant and they were onsite with the hour.

They extracted all the water and had us dry within a couple of days. The Team was efficient, courteous and knowledgeable.

Next disaster we have will not hesitate to call SERVPRO of Downtown Charleston/Mt Pleasant

I had an electrical fire in my laundry room filling my house full of smoke. I called SERVPRO of Downtown Charleston/Mt Pleasant and they were on site right away. They were very helpful in getting cleaning process started. I had some antique items that I was worried about but SERVPRO was able to save them.

The crew was great in easing my concerns about everything, and as the process went on I felt more confident that all my items and home were in great hands.

I work for a local property management company. I came to work the other day to find five businesses flooded from a busted pipe. I immediately called SERVPRO. Their Technicians were onsite immediately. They were very prompt and polite, and had the property dry within days. I could not have asked for better service.

Called SERVPRO on a Thurs evening and they were at my rental property within an hour. I had standing water in the kitchen, den and dining room from a buster ice maker line.

SERVPRO stayed all night until they had all the water removed and placed all their equipment.

My Property Manager had called SERVPRO in because we live out of town. A water line on the second floor burst and flooded my entire first floor. I had hardwood floors through out the first floor. My main concern was if they were going to be able to save them. The floors were cupped pretty badly in some areas.

It took two weeks, but SERVPRO was able to save all my floors!

I'm a Realtor managing a bank owned property. The property was full of mold from top to bottom. SERVPRO was able to work with the bank and come to an agreed upon scope, which can be difficult with banks.

Their price was fair and the bank choose SERVPRO to do the work. They removed the mold quickly and we were able to get the property sold.

I would recommend SERVPRO to any property manager!

I live in New Mexico and my brother in-law had taken his own life. I called SERVPRO to see if they could do the clean up before my wife and I arrived.

The Technicians were incredibly sympathetic and did a great job in handling a very sensitive situation.

When my wife and I arrived in Mt. Pleasant the next day you couldn't tell anything had happened. It meant a great deal to myself and especially my wife that SERVPRO quickly and professionally handle a very difficult situation.

Sent in request for SERVPRO of Downtown Charlest/Mt Pleasnt's services at the last minute and Kevin and his team of professionals not only arrived when they said they would but exceeded my expectations in completing the job at hand. Professionalism, effective communication and great service ..... thanks Kevin

Thank you SERVPRO of Downtown Charleston/Mt Pleasant for coming so quickly to help me clean my carpets in the house I'm renting ! I had a very small window to work with and your response time as well as the crew that came (thanks to Jeff !) - I can't quit staring at how clean my carpets are !!! Thank you so very much !