Recent Water Damage Posts

Hardwood Floor Drying system

1/16/2019 (Permalink)

One of our popular questions is, can you save our hardwood floors? In the Charleston area, we have a lot of older homes with original floors, naturally they want to save them. Another reason is, it trouble-some and expensive to replace all the floors. Will the new floors match the old? I the answer isn't always simple either. We do have a hardwood floor drying system and we will do our very best to save those beautiful floors. But,we have to be honest, there are some times when the damage has gone to far and they need pulled. The best way to avoid pulling them, is to act fast! Call us immediately. We will be there fast, get water extracted and equipment in place. Lets save those floors, by putting our number in your list of phone numbers, and call use immediately!

843-884-2258

Water Loss Cost

12/12/2018 (Permalink)

We get a lot of calls, about pricing. It’s hard to determine the pricing, but I found a great article with some help. “How much does it cost restore water damage?

Water may be a necessary part of life, but it can also do a tremendous amount of damage to your property if it gets into places it shouldn’t be. Whether through flooding due to a storm, a burst pipe, moisture trapped beneath walls or floors, gaps in a tile shower, foundation cracks, a leaking toilet, water damage after a fire, or a leaking roof, too much moisture left alone inside your home can lead to much bigger problems. If water isn’t cleaned up properly, and things dried out within the first 24 to 48 hours after the initial damage has been done, additional problems can begin to set in, including mold, mildew, and wood rot.

Not all water damage is equal; water from “clean” sources such as a pipe or rain is easier and less costly to clean up, while water from a backed up sewer pipe or a leak that’s only found after mold has grown is going to be more difficult and more costly to clean.

The average cost of simply drying out your property from a “clean” water leak with no further damage done or restoration needed is around $2,700, while the average cost of drying out your home and repairing the damage done to areas like drywall and carpeting is around $7,500. Costs continue to go up from here depending on the source of the water, how much water, and how great the damage.”

The link to the full article is listed below:

https://www.fixr.com/costs/water-damage-restoration

They even mention SERVPRO in this article! Call u at 843-884-2258, for all your water loss needs.

AC drip Pan

12/10/2018 (Permalink)

Since, we get a lot of calls about leaking drip pans to the HVAC unit; we thought we would share some information. There are several causes for leaking units, but this is number one.  “The first cause—the overflow pan—is easily detectable by simply using a flashlight. The pan is a piece of equipment that catches any condensation from the A/C unit; if you're noticing a leak, carefully inspect the overflow pan for damage. Check each corner, along the outside edges, and, of course, directly above the wettest spot. Small holes and cracks can be patched with epoxy glue, but it's usually best to replace a damaged overflow pan.”

We at SERVPRO of Mt. Pleasant, SC like to share these types with our customers to avoid damage. However, if you have leaking drip pan or any leaks; call us at 843-884-2258. We are here 24/7 for your emergency needs.

Resources:

https://www.popularmechanics.com/home/how-to/a7782/quick-fixes-for-leaky-ac-systems-8925561/

Signs of water damage

6/18/2018 (Permalink)

We often get calls about water spots on ceilings. This is a tell-tale sign you have a water leak somewhere. So, how do you know if you have water issue elsewhere, if you don’t see puddles of water?

What to Look For

Water damage can take on different colors, textures, and even smells, depending on the type of location of the damage. For instance, ceiling water damage is usually easier to spot than water damage in a basement because you will see stains and discoloration on a ceiling, but may not know that a musty odor can be a sign that there is a problem on the lower level of your home. Learn these telltale signs so that you can identify an existing problem and be prepared to spot it in the future.

WATER ACCUMULATION

The most obvious sign that you've got water damage on your hands (or that it will become a bigger problem) is areas of standing or pooling water. These can result from old or malfunctioning appliances including washers, water heaters and toilets. A puddle could also occur from a leaking roof, or from drainage pipes if the water is on the outside of your home.

DISCOLORATION

With ceiling water damage, look for water spots and stains. The area may appear wet or dry and can be a yellow, brown or copper color. Walls may also have bubbling, cracking or peeling paint or wallpaper in addition to staining.

CHANGES IN TEXTURE

While flooring can also show discoloration like ceilings and walls do, the main sign of water damage in floors is detected by changes in texture. This is a result of water seeping into the floor boards and areas underneath them. Some common texture variations include:

  • Warping - caused by changes in humidity and temperature, resulting in gaps between floorboards or curling at the edges. (Ceilings may also become warped from water damage.)
  • Buckling - Occurs in wood floors when one side of the wood becomes detached from the substrate and "tents," or faces upward.
  • Sagging/Sinking - You may notice soft spots in hardwood floors due to rotten wood, which feels spongy compared to normal wood. Water can seep into subflooring of all types of flooring material and cause sagging.
  • Expansion - Wood and laminate floors will "expand" when they absorb too much water because the material swells and then separates.

ODOR

Odors caused by mold and mildew could implicate a water damage problem. The smell may come from basements, walls, or other areas where water has been accumulating for a while. Certain drywall materials can act like a sponge and become full of moisture because there is low air circulation. This is the perfect condition for mold to develop, which will eventually result in visual discoloration (usually black spots) and a detectable odor.

Common Places/Causes

Water damage can occur in any part of your home; however, there are some areas that are more high-risk than others. Make a checklist and inspect each area in your home to know where and what to look for when it comes to identifying water damage.

CEILINGS

Ceiling water damage can come from a few sources. If the room is on the top story of a home, it could be from a leaky roof caused by rain or melting ice/snow in the winter months. If there is a bathroom above the ceiling with wall damage, it could be from a burst pipe or cracks in the floorboards.

WALLS

One of the easiest ways to spot water damage is water stains on walls (and ceilings). Make sure to also check around door and window frames. An unusual stain could be a sign of a leaky pipe or drain inside the wall.

FLOORS

There are many things that can cause water damage to floors - overflowing sinks/bathtubs, flooding from faulty appliances and bad pipes. Hiring a water damage restoration company is the best way to pinpoint the exact cause of flooring water damage.

EXTERIOR/FOUNDATIONS

The exterior of your home can also experience water damage. If there isn't proper drainage in the yard or if the gutter spouts don't carry runoff water far away from the house (or if the gutters leak), water can pool next to the house and if left untreated, cause even more damage to your home's structure.

ATTICS/ROOFS

Stains, mold and wet or swollen installation are signs of a leak in the attic. If your roof has cracked, curled, or missing shingles, damaged flashing or signs of wind/rain damage, it could be vulnerable to leaks, which could result in water damage. Weather in colder climates can cause ice dams to develop on the roof, which can leak into the attic when snow and ice melts. Pay attention to possible problem areas including around roof vents and chimneys, the flashing (where the roof connects with the walls) and the valleys (where two roof planes connect) to help prevent water damage.

APPLIANCES

Check behind refrigerators, washers/dryers, hot water heaters and toilets/sinks for any sign of pooling or leaking water. An appliance or bathroom component (toilet/sink/shower) will most likely cause water damage because of a faulty piece of equipment that isn't easily seen. For example, a cracked hose or loose connection means that these parts may fail soon and could cause leaking in your home - which could lead to water damage.

What to Do If You Find It

If your home has water damage or even if you suspect that you may have a problem, there are professional water damage restoration companies that can help you. First, if you can, locate the problem area. Next, take any necessary steps to prevent any further damage. You may need to soak up standing water on the floor with towels or shut off your home's water supply.

Then, call your home insurance company to report the damage and contact a licensed professional to begin the cleanup process. You'll receive an assessment from the water damage restoration company and can determine your next steps.”

Call us at 843-884-2258

Resources by: https://www.resolvebylowes.com/guidance/flood/how-to-detect-water-damage/115000633508

Importance of Knowing Where Shut Off Valve is on Homes

1/8/2018 (Permalink)

Locating and Operating Your Main Water Shut-Off Valve

Not Knowing Could Cause Major Damage to Properties if you don't know where it is and Water Pipes Burst. In Case of Property Damage Please Call SERVPRO of Mount Pleasant at 843-884-2258

Knowing how and where to shut off your home’s main water supply is as important as knowing how and where to turn-off or reset an electric breaker or replace a fuse.

Learn where your main shut-off valve is inside your home, have it plainly tagged/marked and operate it at least annually to ensure it is in proper working order. It is also a good idea to show this valve to any of your children you feel are responsible enough to utilize the valve in your absence. We can Provide that TAG to your family.

Every home was required to have a main water shut-off valve installed inside the home during initial construction. In most Cases they are located near where the water service line enters your home and are usually near the water meter.

There are also underground shut-off valves installed at the property line. This shut-off is typically referred to as the “curb-stop”, which is protected by and accessed through a “curb-box”. The curb-box has a 4” diameter, round, cast iron lid with the word “WATER” stamped on it. It is also important to know the location of this Shut off Valve. This valve can be used to shut off your private, buried, water service line in the event of a leak. PLEASE NOTE that many water service lines develop a leak where they pass through the foundation wall before the main shut-off valve.

Resources Provided by Highland Sewer and Water Authority

https://www.highlandwater.net/emergency-shutoff

Maintenance

12/11/2017 (Permalink)

Preventing a water loss from happening is always the best solution.  Maintenance to your home is the key. Refrigerator lines, washing machine, dishwasher, pipes, and hot water heaters, they all have maintenance.  Here are a few interesting facts and a link to the site for more.

“STUDY FACTS: The chance a water heater will leak or burst begins to dramatically increase when it is 5 years old. 3/4 of all water heaters fail before they are 12 years old.

STUDY FACTS 73% of losses involving an ice maker were caused by the failure of the supply line hose. 10% of incidents involved new refrigerators and were linked to improper installation.

STUDY FACT Homes 30 years old were 3 times as likely to have a plumbing supply or drainage problem.

STUDY FACTS: A burst water supply line caused half of all water damage incidents involving washing machines. On average, these incidents caused more than $6,000 in damage per incident.”

Again, prevention is the key. But, we all know, water loss happens. SERVPRO of Mt. Pleasant, is here 24/7 for your water loss needs 843-884-2258.

Works Cited

“Quick Tips to Prevent Water Damage” http://www.ct.gov/cid/lib/cid/water-damage_pamphlet_CT-DOI.pdf

Pipes

12/7/2017 (Permalink)

As winter approaches, it’s time to know how to protect your pipes from freezing. I have attached some types to help you.

“How to Protect Pipes from Freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

How to Prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.”

If you end up with a busted pipe, call us to help. We never look forward to such an event, but they do happen.  We are available 24/7 for emergency situations.

Works Cited

“Red Cross”  http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes

Leaking Toilets

12/5/2017 (Permalink)

This week, we are working on a water damage caused by a leaking toilet. Please watch those toilets.

What Can Go Wrong? - Leaks mean water, water can be a problem. Left unattended, leaks can damage finishes and structural elements. Letting a leak go for a long time can do thousands of dollars of damage. Fixing it quickly will always be the best course of action. Anything that can be damaged by water should be removed from the area before the repair is attempted. Getting the toilet partially repaired before it gets too late or the parts store closes can leave the toilet not operating. One trick is that a toilet can be flushed by dumping a couple of gallons of water quickly into it from a pail. This mimics the normal function of the toilet tank.” 

If you have a toilet leak, please call us. We can find you a good plumber to fix the damage, and clean up the water damage. We are only a call away, with 24//7 emergency help at 843-884-2258.

Works Cited

“Home Repair” http://www.home-repair-central.com/how-to-fix-a-leaking-toilet.html

Effects of Water Damage

12/1/2017 (Permalink)

Effects of Water Damage

Water damage is a problem that most property owners dread. When it rains heavily or snow melts quickly, the risk of this type of damage increases. Water can cause thousands of dollars’ worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and plumbing equipment. Water damage also increases the risk of mold growth, which is a very expensive problem to remediate. Hiring a water damage restoration company can make the cleanup process easier to handle, as these companies employ experienced workers who know the best ways to repair or replace damaged items and help with water damage cleanup.

Causes of Water Damage

There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible increases the likelihood of saving water-soaked furniture, carpets, rugs, clothing, and other items.

Categories of Water Damage

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.

There are also several classes of water damage. The class of damage is important when assessing water damage repair options. Class 1 is the least harmful form of damage. Materials absorb very little of the water from this type of damage. Water damage repair is the easiest in this type of situation. Class 2 has a fast rate of evaporation, which means that carpets and cushions may be damaged. Water damage repair is more difficult when it involves class 2 damage. Class 3 has the fastest rate of evaporation. In this case, the water may come from broken sprinklers or other overhead sources, soaking the walls and furniture. Class 4 requires special water restoration and water removal procedures. This type of damage may affect hardwood floors, plaster, and concrete.

Restoration Process

The water restoration process is an important one. Using the right procedures and materials can help people save cherished belongings and even prevent their homes from being condemned. Water restoration companies specialize in mitigating the effects of water, but the success for water damage restoration depends on the severity of the damage and the amount of water that caused the damage. Water restoration companies may hire outside experts to assess a property and determine a water restoration and water removal plan. These water restoration companies typically use high-tech equipment and well-documented procedures to control water damage. Water in basement areas may only require a short cleanup process, but water in other areas of a property will require extensive remediation.

Health Hazards

It is important to hire one of these water damage restoration companies as soon as possible after water damage occurs. Moisture promotes the growth of mold and other organisms. Cleaning up immediately can help mitigate the health effects of water damage on everyone in a home or commercial space.

Works Cited

"The Water Page"

http://www.thewaterpage.com/water-damage-effects.htm 

 

Emergency Water Damage Tips

6/16/2016 (Permalink)

We pride ourselves in educating our customers, on best practices for water damages.. Here are some emergency water damage tips from SERVPRO of Downtown Charleston/Mt. Pleasant.

  • Shut off the water source if possible
  • Remove excess water by mopping
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs
  • Hang fus and leather goods separately at room temperature.
  • Remove oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and leep ut of areas where ceiling are sagging from retained water.
  • Do not leave books, magazins or other colored items on wet carpeting.

These tips are for clean water situations only.

If you need any assistance or have any questions please don't hesitate to call SERVPRO of Downtown Charleston/Mt. Pleasant at 843.577.2470

Charleston Residents: We Specialize in Flooded Basement Cleanup and Restoration!

6/7/2016 (Permalink)

Water Damage Charleston Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Charleston home’s basement flooded due to heavy rains we had last October.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 843.577.2470 or 843.884.2258

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Downtown Charleston/Mt Pleasant and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 843.577.2470 or 843.884.2258

Faster to your Charleston Water Damage

6/7/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Downtown Charleston/Mt Pleasant arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –843.577.2470 or 843.884.2258

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Faster to your Charleston/Mt Pleasant Water Damage Event

5/31/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Downtown Charleston/Mt Pleasant provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Downtown Charleston/Mt Pleasant arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 843.577.2470 or 843.884.2258

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Downtown Charleston/Mt Pleasant

SERVPRO of Downtown Charleston/Mt Pleasant specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage in Mt Pleasant

5/31/2016 (Permalink)

Flooding and water damage events at Charleston/Mt Pleasant commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Mt Pleasant

SERVPRO of Mt Pleasant specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Mt Pleasant is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
843.884.2258

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Charleston/Mt Pleasant has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?