What our Customers say...
Serv-Pro responded so quickly to a call for assistance to address a leak in our vacation home! They went to work immediately removing damaged drywall, etc. and cleaning some mold off the walls. Kevin was so responsive to texts and phone calls and so easy to work with! Believe me, I contacted him frequently! He also scheduled contractors to fix drywall and paint, to replace damaged doors, and then had people to clean everything up when the work was finished. I met some of his people and they were so nice and helpful. Kevin and all the people that work with him gave us confidence in the work being done and also that our belongings (which the various workers had to move around to do the work) were in good hands! We're very appreciative!
Kevin and his crew are amazing! They came into a difficult situation and helped to make everything so much better. They were kind, knowledgeable, responsible, timely, and just good people. Highly recommend!!
We had a problem with soot from a gas log fireplace. SERVPRO of Mount. Pleasant came in and removed the soot from my walls and ceilings in very short order. They were professional and friendly and worked hard to keep the place as clean as they could. I was very pleased and would recommend them to anyone with a problem.
SERVPRO of Mount Pleasant was Great!
Kevin at SERVPRO of Mount Pleasant did a fantastic job of cleaning, drying, and repairing the damage to my house when the attic AC condensation line broke. Highly recommended! Thanks, SERVPRO of Mount Pleasant!
Kristie was a very professional person that cared about our broken pipe problems and made sure everything was taken care of with personal care. I highly recommend SERVPRO of Mount Pleasant 100 percent.
Kevin and his team responded quickly to our needs. A pet accident emergency warranted fast action to clean carpets and upholstery. Kevin was able to respond the same day and their team cleaned up all areas quickly and successfully. I am so glad we called SERVPRO of Mount Pleasant! They are always professional and have amazing service
I recently had an extensive leak that created a large amount of damage. Kevin and his team responded immediately after I placed the call. Everything was handled quickly and professionally. If you ever find yourself in the same situation, I highly recommend SERVPRO of Mount Pleasant.
I highly recommend SERVPRO for any fire or water damage to service your home or business needs. They work with most insurance companies too. They can help with regular carpet cleaning or duct work too. They're the best!
"My picture says it all...SERVPRO of Mount Pleasant is the BEST! My third time using their company and I'll continue to call Kevin and his team whenever I need some serious cleaning done!"
"Our school flooded and they came to our rescue very quickly! The owner is very friendly and helpful! Would happily use tem again. They did a great job!"
"My wife and I had a serious problem with moisture trapped above the insulation in our crawlspace, which led to rotting subfloors. Unfortunately, when we discovered a problem, it was just before our baby was due and while a hurricane appeared to be heading toward the Lowcountry. Kevin and his team not only diagnosed the problem quickly, he had a clear plan for preparing our home to have the floors replaced. His proposal was thorough and his price was far below the nearest competitors. The reason I will recommend Kevin and his team to others is because they showed more empathy for our situation, and worked diligently to complete their work despite the approaching hurricane. They treated our home like it was their own."
Thank you so much for taking the time to explain the difficulties that we are going through with the estimate."
We take the time to go over our estimates with our customers, until they understand. This is just one more reason to use, SERVPRO of Mt. Pleasant
Ms. Kruback, was very pleased with our communication and help through her hurricane loss. She said we took the time to explain every detail and she appreciated that.
The church was pleased we could get to them so fast. Ms. Candance, thanked us for coming before Sunday services.
"Everything worked well, fast and efficient. I was impressed by the speed and effectiveness"
Thank you, Ms. Conradi
"Kevin and his team treated my home like it was his own. This was one of the most terrifying experiences of my life, He walked us through every step of the way from arriving 40 minutes after calling to dealing with my home owners insurance. SERVPRO of Mount Pleasant's number will definitely be saved in my phone!"
Thank you so much; we love to help our area.
Mr. Burbage states "Thanks for being so responsive during our water loss at our home a few weeks ago. Your employees are hard workers and we will gladly recommend your company to others" We thank you, Bruce, it was our pleasure.
"I was most impressed with SERVPRO very professional and courteous."
Thank you, Susan
Thank you SERVPRO! I would recommend these guys to anyone with clean up needs. They are by far the best company. If you want your job done right and want great prices go here! Best company around! Thanks again!!! :)
These guys are the best!! Our condo had sprinklers set off automatically by accident. They were on it immediately. The service at the office is also great. They go the extra mile to be sure the customer is a priority!! Valerie is always helpful and attentive!! Thanks guys.
Katy, thanked use for getting her rental property mold free, and being able to rent it back so fast.
Thanks you, Katy.
Cindy, thanked us for being so flexible getting to her, with 2 fire damages. We are always happy to help.
Ms. Murray states "she would recommend us to anyone, that we do fantastic work"
Thank you, Ms. Murray
"I've had two great experiences with SERVPRO of Mt. Pleasant. Both times I was happy with their service and will definitely call them again when I need help"
Thank you, Marcie Knox, for the five star rating on our page.
SERVPRO Of Mount Pleasant has assisted me with Two Properties that I manage. One was a Biohazard Clean Up and Just Recently a Water Damage on a property that a Was Flooded. They were quick to respond and I am very pleased with the way the properties were taken care of and Cleaned Up. Their Staff was very professional and polite and they got the job done quickly.
There was a Mold damage at our Commercial Property and The SERVPRO Of Mt Pleasant Team was so helpful in Removal of the Mold that was Created by the Water Damage after also cleaning up water that was caused by Busted Pipe. I wouldn't trust any one else except this SERVPRO Team, they are fast, efficient and reliable. I also had water damage at my own home and Trust them implicitely.
Michael O. Property Manager
Susan Petty, with Dunes West Properties "thanks for your great service!", thank you Susan. We appreciate your business.
"Great service from Kevin cleaning up after the hurricane. This is our second go round and he and his company were fast and did a super job! Thank you!"
Posted to Yelp originally.
Thank you, Marian, its our pleasure helping you.
Leah Lake with Palmetto State properties, stated "Highly recommended. Kevin and his team are great! We use them for all of our rental properties and couldn't be happier with the service!"
We couldn't be happier, helping them :)
As most know, when storms come, we have a list of clients in need of help. We took the time to put all our previous storm customers on the list ahead of the storm. Ms. Ginny Bush, stated "You’re very kind to even put us on your list after the last insurance fiasco! We have a different carrier now——so with any luck, any future problem will be handled by a different claims adjustment company."
Last year, Ms. Bush, had some insurance discrepancies. We guided her through the issues. It took sometime, but she was reimbursed for her claim.
We are pleased to help her again this storm, although, we would prefer her to not go through another storm. Thank you, Ms. Bush.
Mr. Croom stated "Cleve Smith, was very helpful and understanding, with his fire loss" He also stated "he was pleased with the work done". We are happy we could help him with his fre loss.
We have been working with Ms. Bush and her husband during hurricane Matthew, in which she has not been successful with her insurance claim. We are diligently working to get her claim finished. Ms. Bush states "You and Kevin have been incredibly patient and understanding with us"
SERVPRO of Downtown Charleston/Mt Pleasant | Facebook
SERVPRO of Downtown Charleston/Mt Pleasant | Facebook
SERVPRO are life savers! We use them exclusivel
SERVPRO of Downtown Charleston/Mt Pleasant | Facebook
Sent in request for SERVPRO's services at the last minute and Kevin and his team of profession
Thank you Kevin for coming so quickly to help me clean my carpets in the house I'm renting! I had a very small window to work with and your response time, as well as, the crew that came (thanks to Jeff!)- I cant quit staring at how clean my carpets are!!! Thank you very much
Valerie, Travis and the whole staff were awesome during my entire process. I highly recommend them to anyone in need of water damage needs. Very professional and kind.
SERVPRO crews did an amazing job on one of our units. They saved carpet, we once thought needed replaced. Thank you
SERVPRO of Downtown Charleston/Mt. Pleasant, did an outstanding job on the carpets of one of my units.
Kevin and his Team did an excellent job in responding to my water damage. It was the holidays and I was out of town on vacation. My neighbor checked on my house and noticed the ceiling about to come down and water all in my den. They called SERPVRO and they were there within thirty minutes. Everything was taken care of before I returned from vacation.
I would highly recommend SERVPRO of Downtown Charleston/Mt Pleasant to handle my disaster needs.
It was a Saturday, and the pipes in one of the buildings we manage burst due to a hard freeze the night before. We immediately called SERVPRO of Downtown Charleston/Mt Pleasant and they were onsite with the hour.
They extracted all the water and had us dry within a couple of days. The Team was efficient, courteous and knowledgeable.
Next disaster we have will not hesitate to call SERVPRO of Downtown Charleston/Mt Pleasant
I had an electrical fire in my laundry room filling my house full of smoke. I called SERVPRO of Downtown Charleston/Mt Pleasant and they were on site right away. They were very helpful in getting cleaning process started. I had some antique items that I was worried about but SERVPRO was able to save them.
The crew was great in easing my concerns about everything, and as the process went on I felt more confident that all my items and home were in great hands.
I work for a local property management company. I came to work the other day to find five businesses flooded from a busted pipe. I immediately called SERVPRO. Their Technicians were onsite immediately. They were very prompt and polite, and had the property dry within days. I could not have asked for better service.
Called SERVPRO on a Thurs evening and they were at my rental property within an hour. I had standing water in the kitchen, den and dining room from a buster ice maker line.
SERVPRO stayed all night until they had all the water removed and placed all their equipment.
My Property Manager had called SERVPRO in because we live out of town. A water line on the second floor burst and flooded my entire first floor. I had hardwood floors through out the first floor. My main concern was if they were going to be able to save them. The floors were cupped pretty badly in some areas.
It took two weeks, but SERVPRO was able to save all my floors!
I'm a Realtor managing a bank owned property. The property was full of mold from top to bottom. SERVPRO was able to work with the bank and come to an agreed upon scope, which can be difficult with banks.
Their price was fair and the bank choose SERVPRO to do the work. They removed the mold quickly and we were able to get the property sold.
I would recommend SERVPRO to any property manager!
I live in New Mexico and my brother in-law had taken his own life. I called SERVPRO to see if they could do the clean up before my wife and I arrived.
The Technicians were incredibly sympathetic and did a great job in handling a very sensitive situation.
When my wife and I arrived in Mt. Pleasant the next day you couldn't tell anything had happened. It meant a great deal to myself and especially my wife that SERVPRO quickly and professionally handle a very difficult situation.
Sent in request for SERVPRO of Downtown Charlest/Mt Pleasnt's services at the last minute and Kevin and his team of professionals not only arrived when they said they would but exceeded my expectations in completing the job at hand. Professionalism, effective communication and great service ..... thanks Kevin
Thank you SERVPRO of Downtown Charleston/Mt Pleasant for coming so quickly to help me clean my carpets in the house I'm renting ! I had a very small window to work with and your response time as well as the crew that came (thanks to Jeff !) - I can't quit staring at how clean my carpets are !!! Thank you so very much !